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Mercuryo

Reinventing the ease of making payments that the world has never dreamt possible

Tag Archives: support

How We Are Handling 1,000 Customer Support Requests Daily

Inside the team, supporting your crypto journey.

Posted byAlisa TkachMarch 31, 2021March 31, 2021Posted inTeamTags: support, team

Mercuryo Customer Support: An Inside Look

As a client, you might wonder what’s going on in Mercuryo and how our key managers are viewing their work. We present a new series of posts that hopefully becomes regular — a look at the day-to-day business processes from inside. Our first post of this kind is about the point of view of Tigran Hakhunts, Customer Support Manager.

Posted byNikolay KorinetsApril 3, 2020September 8, 2020Posted inTeamTags: clients, customers, interview, support, team

Keep Your Funds Safe: Tips From Mercuryo Team

Fraudulent activities involving credit cards has always been a threat to both users and banking institutions. Now on top of that, people have to deal with cryptocurrency fraud.
Our security team has come up with the information you need to know about the most common threats and tips how to protect your funds.

Posted byNikolay KorinetsJanuary 22, 2020September 8, 2020Posted inSecurity, WalletTags: bitcoin, cybersecurity, fraud, qr, support, tips
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